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System Status: Stable.

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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

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  1. How do I put up a custom banner? (406 views, created 2008-04-07 13:37:52)

  2. How do I set up my new email address? (400 views, created 2008-04-07 17:56:06)

  3. How do I log in to my email if I am away from my home/main computer? (367 views, created 2008-04-07 13:45:23)

  4. How do I forward multiple domains to my main web domain? (367 views, created 2008-04-07 13:48:22)

  5. What do I do if I want to sell things on my site? (355 views, created 2008-04-07 23:36:14)

  6. Should I put commas between my keywords? (118 views, created 2008-04-09 13:49:08)

  7. What can change and what can't change on your template? (114 views, created 2008-04-08 11:43:53)

  8. How do I create and link hidden pages on my site? (113 views, created 2008-04-07 23:14:12)

  9. How do I turn my website on "live"? (108 views, created 2008-04-07 18:13:29)

  10. When is the next live tutorial? (108 views, created 2008-04-07 19:55:01)

  11. How do I put up a Paypal Pay Now button? (106 views, created 2008-04-07 13:44:00)

  12. How do I set up statistics with Google? (106 views, created 2008-04-07 22:24:23)

  13. Once my website is live, how do I change it? (103 views, created 2008-04-07 23:03:11)

  14. How can I get a Custom Banner? (103 views, created 2008-04-07 23:34:30)

  15. What happens if my site isn't built during my 30-day free trial? (101 views, created 2008-04-07 18:19:12)

  16. When I add a hyperlink, what's the difference between Self/Blank/Parent? (99 views, created 2008-04-07 23:07:25)

  17. I forgot my log in and password for the system (94 views, created 2008-04-08 11:49:56)

  18. Can I change my User Name and Password? (91 views, created 2008-04-07 23:02:22)

  19. How do I integrate my site with my email newsletter signup? (87 views, created 2008-04-07 18:21:57)

  20. Why can't my document look the same online as it does in Word? (87 views, created 2008-04-07 23:04:49)

  21. What kind and size files can you host? (86 views, created 2008-04-07 18:01:30)

  22. Is there a written instruction Manual? (86 views, created 2008-04-07 18:15:01)

  23. What if I don't have a logo or photo I want to use? (86 views, created 2008-04-07 23:32:51)

  24. How do you integrate a shopping cart with the system? (85 views, created 2008-04-07 22:21:37)

  25. How do I add pages to my site? (85 views, created 2008-04-07 23:31:50)

  26. How do I get the second website discount? (85 views, created 2008-04-08 11:42:01)

  27. How do I put a map to my office on my site? (85 views, created 2008-05-09 12:53:15)

  28. My images aren't in the directory (80 views, created 2008-05-09 12:47:55)

  29. Can you help me with another program/system that I want to use along with yours? (80 views, created 2008-05-10 19:01:52)

  30. Audio or video on my site (79 views, created 2008-04-30 17:21:59)

  31. How do I get started with this whole thing? (79 views, created 2008-05-26 18:02:06)

  32. I don't see a file name for my photos anymore (77 views, created 2008-05-09 12:45:52)

  33. Problem when I use characters instead of letters/numbers (76 views, created 2008-04-07 23:27:48)

  34. How come sometimes I can't embed outside source code? (73 views, created 2008-05-12 19:27:19)

  35. I'm using a Mac and I'm having all kinds of trouble... (63 views, created 2008-06-06 00:13:17)

  36. CURRENT STATUS OF THE SYSTEM (63 views, created 2008-07-28 23:18:07)

  37. How do I convert a document to PDF to put up in my downloads section? (62 views, created 2008-06-12 18:59:04)

  38. What am I supposed to put in the Terms of Service and Privacy Policy boxes? (60 views, created 2008-06-25 18:44:17)

  39. Is there support for the Google Webmaster Tools? (60 views, created 2008-06-30 13:36:37)

  40. I can't set up Outlook with my new domain and I am using Comcast or ATT as my ISP (59 views, created 2008-06-18 13:38:30)

  41. What is the file size limit for downloadable files? (54 views, created 2008-07-14 13:40:20)

  42. How do I register a domain name? Why don't you do it for me? (52 views, created 2008-06-25 18:47:59)

  43. Are you my web hosting company? (47 views, created 2008-07-28 13:15:24)

  44. How many pictures can I put up? (43 views, created 2008-07-28 13:16:04)

  45. Why isn't my site showing up on Google? (41 views, created 2008-08-15 21:00:11)

  46. What's special about the Contact Page? (40 views, created 2008-08-26 11:22:21)

  47. How do I put up a link to Amazon to sell books on my site? (35 views, created 2008-08-07 19:50:54)

  48. How do I set up my email in Outlook? (32 views, created 2008-09-22 21:47:32)

  49. Who owns my website? (27 views, created 2008-09-22 21:50:43)

  50. Can my website be hosted elsewhere? (27 views, created 2008-09-22 21:51:23)

  51. Can I use the new Google browser, Chrome? (26 views, created 2008-09-22 21:49:20)

  52. How can I set up Auto Responders? (9 views, created 2008-11-04 10:13:37)

  53. How do I italicize the Tagline (7 views, created 2008-11-11 12:47:15)

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